What should have been the perfect start to a getaway in Ibiza spiraled into a costly misadventure for a traveller caught off-guard by the fine print. Upon arriving on the island, she was left without transport despite a prior online booking at just €110 for a day and a half. The issue? A missing physical credit card, an oversight that saw her unable to collect the car. Although she was equipped with her mobile banking app and digital cards, the rental company stood firm on their requirement for a physical card. Her attempt to use a companion's card was also thwarted by strict security policies that demand the cardholder's name match the primary driver. With plans already laid out and no other immediate options, she resorted to finding another rental at the airport, which came with a hefty price increase: €370 plus a €300 deposit. Reflecting on this costly oversight, she concluded with a piece of essential advice for those heading to Ibiza: always carry your physical credit card and pay close attention to the terms when booking.




